information, tools, suggestions, and guidelines for those who must manage the human side of change. In Organization Development, leading experts and pioneers: * Present a unified framework for understanding OD * Demonstrate OD's effectiveness for improving individual and organizational performance * Specify what types of goals, values, practices, and interventions should (and should not) represent OD You'll gain a clear understanding of the processes, approaches, and strategies that have been proven to work in managing organizational change. Plus, you'll get a wealth of charts, materials, and checklists, as well as useful practice tips.

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