The Ombudsman Handbook: Designing and Managing an Effective Problem-Solving Program
by James T. Ziegenfuss Jr.- List Price: $29.95
- ISBN-10: 0786448962
- ISBN-13: 9780786448968
- Edition: 2nd
- Type: Paperback
- Publisher: McFarland & Company
About The Book
Public and private organizations can benefit from the creation and implementation of an ombudsman program designed to problem-solve at the... Read more
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