light-hearted, humorous, readable, extremely practical style that makes teaching and learning fun. A host character guides students through all the administrative skills needed to pass certification exams required by CAAHEP and ABHES. Boxes with eye-catching icons provide practical advice about legal concerns, workplace scenarios, professionalism, and study skills. More than 100 full-color illustrations enhance visual learning. The Study Guide includes Competency Evaluation Forms for each of the administrative competencies required by CAAHEP and ABHES. It also includes exercises and activities to reinforce the material in the text and certification review practice. An online course is available as an additional purchase. A free Instructor's Resource CD-ROM including PowerPoint slides and lecture notes is available from Lippincott Williams & Wilkins to instructors who adopt the text.

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