Emotional Labor: Putting the Service in Public Service

Emotional Labor: Putting the Service in Public Service

by Mary E. Guy
  • List Price: $62.95
  • ISBN-10: 0765621177
  • ISBN-13: 9780765621177
  • Edition: 6th
  • Type: Paperback
  • Publisher: Routledge

About The Book

Most public service jobs require interpersonal contact that is either face-to-face or voice-to-voice - relational work that goes beyond testable job... Read more

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