to ensure that their organizations are guided accurately and effectively through periods of transformation. As rapid changes continue to affect the health care system, this text offers strategies for handling challenges that arise in health care organizations to better assist leaders in creating a healing environment for both the providers and consumers of health care. The Third Edition has been completely revised and updated and contains two new chapters: Creating Context: Innovation as a Way of Life and Evidentiary Leadership: An Expanded Lens to Determine Healthcare Value.

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