first section of this volume surveys the position training has in operating systems, with its tasks, available approaches and strategies, and their likely outcomes. The second section deals with establishing particular objectives, scans the range of methods to consider in reaching different objectives, and the staff, time and other specifications for each, and finally, program designs. The last section is about managing programs—developing group and climate, trainers and styles, building in post-training supports, and evaluating training to modify programs in light of it. The volume ends with a chapter on action research. Every chapter has examples from the authors` actual practice, others` formulations, and relevant readings.

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