introduction to industrial relations. It will prove an invaluable aid to those studying for professional qualifications, such as Membership of the Institute of Personnel Management or the Diploma in Management Studies, and for students on general business or social service courses. Equally, the practising manager will find this book a useful and practical guide. * Integrates organizational behaviour, HRM systems, HRM policies, employment law and industrial relations in one all-embracing text* Invaluable introductory guide for students, practitioners and those studying for professional qualifications* Updated with new case study material to support the topics raised and add practical insight

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