decision-making, group problem solving, group dynamics, leadership, and team building. This practical book gives students the fundamental knowledge and skills necessary to communicate more effectively and interact more productively in the small group setting. Throughout the book, the reader will develop, practice, and implement the communication skills essential to any small group environment. The second edition of Creating Effective Groups contains new sections on reducing speaking anxiety, intercultural awareness—including the S.O.A.R. technique for intercultural awareness—and more. The book also contains new end of chapter exercises. With the help of this book, any group member can learn the skills necessary to participate in and lead a task group in an effective, productive, and healthy manner.

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