A Guide to Customer Service Skills for the Service Desk Professional (Help Desk)
by Knapp, Donna- List Price: $149.95
- ISBN-10: 0538748532
- ISBN-13: 9780538748537
- Edition: 3rd
- Type: Paperback
- Publisher: Cengage Learning
About The Book
The Third Edition of A GUIDE TO CUSTOMER SERVICE SKILLS FOR THE SERVICE DESK PROFESSIONAL explores the changing role of the service desk professional.... Read more
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