and accomplished author Chuck Williams uses a captivating narrative style to illuminate today's most important management concepts and practices that really work in today's workplace. To keep the information personally relevant, Dr. Williams weaves more than 50 unforgettable examples and stories into each chapter in this edition. Proven learning features and self-assessments keep concepts intriguing and applicable to students' daily lives. As this edition's fresh scenarios, new cases and new video cases reflect the latest management innovations at work in well-known organizations throughout the world, readers gain a better understanding of what they need to ensure managerial success.

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