corporate operation and activity is the roleplayed by the benchmarking process. Not simply a detailed companyphysical that isolates operational weaknesses and fiscal bloat,when effectively implemented, benchmarking also represents thecure-a set of best practice guidelines for maximizing performance,guiding the company toward corporate health, while cleaning upoperating inefficiencies and financial waste.Written by a leading benchmarking authority, BenchmarkingStrategies is a state-of-the-art how-to manual for transformingyour organization into a lean, optimally performing endurancerunner-no matter what sort of shape your company is in now. In apractical, user-friendly format, Reider helps you identify justwhat sort of businesses your company is in (and not in), develop aset of benchmarks and basic business principles as part of acorporate strategic plan, identify areas or functions that needimprovement, implement best practices in a companywide program ofcontinuous improvement, and develop performance measures to chartgenuine gains as a learning organization.A best practice is defined not simply as an operational change thatis cost effective, but one that moves the company toward fulfillingthe expectations of its stakeholders (from boards of directors,CEOs, and frontline employees to vendors and customers). The bookthen offers a practical vision of achievable excellence in whichevery activity affects every other and every employee anddepartment is a shaper of corporate destiny. In clear, practicallanguage, Benchmarking Strategies de-cants the often unwieldytheory behind corporate improvement into expert advice on:* Benchmarking principles, techniques, and implementation* Identifying your company's basic operational principles* Benchmarks for organizational growth-including cost reductions,price and sales volume increases, and new distributionchannels* Strategies for gaining competitive advantage-not just meetingyour competition but surpassing them* How effective benchmarking encompasses both internal and externalneedsOffering the insight, wisdom, and hard-nosed realism of a seasonedcoach, Benchmarking Strategies is the essential manual to makingexcellence an ongoing reality in every corner of your firm and totransforming a good organization into a world-classcompetitor.Find out how operationally and financially fit your company reallyis . . .and the secret to transforming it into a tough competitorif it isn't. Both the diagnosis and the cure for an out-of-shapeorganization, benchmarking is one of the most effective regimensavailable for transforming any company into an optimallyfunctioning, world-class performer. Used in a program of continuousimprovement, benchmarking is a process that allows a company tomeasure the efficiency and effectiveness of each of its activitiesand operations and put in place a set of best practices designed tomove the company toward improved performance and profits. AndBenchmarking Strategies shows you exactly how.Written by one of its leading experts, Benchmarking Strategies is apractical manual to benchmarking principles, techniques, andimplementation, outlining just how to set up benchmarking criteria,monitor overall progress-while fulfilling the expectations of thecompany's various stakeholders.Inside, you'll find expert guidance on:* Developing benchmarks and basic business principles for yourcompany as part of a detailed corporate strategic plan.* Identifying internal operational areas or functions to benchmarkand establishing best practice target triggers for buildinginternal excellence in Using external benchmarks to compare yourcompany to competitors, industry, and best-in-class functions tobecome the best you can be.

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