transformation tool." —Jodee Kozlak, executive vice president, Human Resources, Target Corporation "An up-to-the-minute guide as to what is happening to the field of human resources through the eyes of those in charge of it." —Peter Cappelli, George W. Taylor Professor of Management and director, Center for Human Resources, Wharton School "This is a definitive guide for human resources leaders who are at the frontlines of competitiveness for their organizations." —David A. Rodriguez, executive vice president and chief human resources officer, Marriott International "This book is a must-read for all HR professionals to understand the evolution of how far we've come as a function and how much more we have to contribute to the success of the enterprise." —William J. Conaty, former senior vice president, Human Resources, General Electric Corporation "This book is a treasure-trove of insights that will elevate the practice of human resource management to a whole new level in the twenty-first century." —Lee D. Dyer, professor and chair, Department of Human Resource Studies, Cornell University "As a CEO who understands how important managing human capital is to delivering business results, The Chief HR Officer is an invaluable resource." —Russ Fradin, CEO, Hewitt Associations "This is a must-read for state-of-the-art in human resource management." —Scott A. Snell, E. Thayer Bigelow Professor of Business Administration, Darden Graduate School of Business, University of Virginia "This accessible, practical guide for HR professionals clearly describes the critical values, behaviors and skills needed to fulfill the multiple roles of an HR leader- trusted business partner, talent architect and expert functional leader."—Sally Bott, group human resource director, BP

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