Business Process Mapping Workbook: Improving Customer Satisfaction

Business Process Mapping Workbook: Improving Customer Satisfaction

by J. Mike Jacka
  • List Price: $50.00
  • ISBN-10: 0470446285
  • ISBN-13: 9780470446287
  • Edition: 1st
  • Type: Paperback
  • Publisher: Wiley

About The Book

A holistic approach to harnessing a company's processes to achieve true customer satisfaction Every move that a corporation makes is a mixture of input,... Read more

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