Service Systems Management and Engineering: Creating Strategic Differentiation and Operational Excellence

Service Systems Management and Engineering: Creating Strategic Differentiation and Operational Excellence

by Ching M. Chang
  • List Price: $150.75
  • ISBN-10: 0470423323
  • ISBN-13: 9780470423325
  • Edition: 1st
  • Type: Hardcover
  • Publisher: Wiley

About The Book

The ultimate instructional guide to achieving success in the service sector Already responsible for employing the bulk of the U.S. workforce,... Read more

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