: Business Process Management and the Balanced Scorecard : Focusing Processes on Strategic Drivers

: Business Process Management and the Balanced Scorecard : Focusing Processes on Strategic Drivers

by Ralph F. Smith
  • List Price: $66.95
  • ISBN-10: 0470047461
  • ISBN-13: 9780470047460
  • Edition: 1st
  • Type: Hardcover
  • Publisher: Wiley

About The Book

Business Process Management and the Balanced Scorecard shows managers how to optimally use the balanced scorecard to achieve and sustain strategic... Read more

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