
: Business Process Management and the Balanced Scorecard : Focusing Processes on Strategic Drivers
by Smith, Ralph F.- List Price: $75.00
- ISBN-10: 0470047461
- ISBN-13: 9780470047460
- Edition: 1st
- Type: Hardcover
- Publisher: Wiley
About The Book
Business Process Management and the Balanced Scorecard shows managers how to optimally use the balanced scorecard to achieve and sustain strategic... Read more
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