nursing situations. This approach makes material interesting and has the added benefit of encouraging reflective practice. Readers will be better able to make sense of face-to-face communication and know how their interactions can be improved. Applies theory to nursing practiceIncludes assignments drawn from varying nursing contextsFocuses on the real world of nurses and their communication needsCompletely updated and revised.The new edition has been thoroughly revised and has a new layout which is as follows:PART A - Introduces readers to the broad principles of communication and their application in a wide range of situations.PART B - comprises of in-depth content relating to the specialist communication, knowledge and skills required of nurses caring for patients/clients covered by the 4 branch programmes, i.e. adults, children, people with mental illness and people with learning disability.PART C - covers the specialist communication needs and skills required of the registered practitioner at all levels following qualification.

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