It sets out the field for researchers with a new and original conceptual framework, contains a comprehensive review of existing literature from a variety of disciplines (including management, development studies, and social policy) and provides wide-ranging examples from the author’s own practical and research experience. New to this edition: twelve new detailed case studies of NGO management issues and challenges new discussion points, lessons learned and questions for debate to guide the reader through each chapter definitions of key terms highlighted key ideas to illustrate each chapter. Revealing the distinctive organizational challenges faced by NGOs this second edition provides a fully updated and revised text that will prove invaluable to all those studying or working in NGOs, the voluntary sector or development studies.  Visit the Companion website at www.routledge.com/textbooks/978-0-415-37093-6.

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