book draws upon current research in non-profit management, development administration and business management. Key issues covered include: * the changing global and local contexts of development co-operation* management technologies such as empowerment and stakeholder analysis* structural issues such as accountability, governance and participation* learning and diversity* dealing with complexity and uncertainty. Illustrated throughout with examples drawn from the author's own research and consultancy experience, this important text develops a model of NGO management which reveals the distinctive organizational challenges they face.

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