Complaint Management: The Heart of CRM

Complaint Management: The Heart of CRM

by Stauss, Bernd
  • List Price: $49.95
  • ISBN-10: 0324202644
  • ISBN-13: 9780324202649
  • Edition: 1st
  • Type: Hardcover
  • Publisher: South-Western Educational Pub

About The Book

Every company strives for increasing customer satisfaction and loyalty. But, without effective complaint management, it's only a matter of time before... Read more

FINDING THE BEST PRICES

Related Books

Black's Law Dictionary
  • Year: -0001
  • Edition: 4th
  • Publisher: West
  • Type: Paperback
  • ISBN13: 9780314275448
  • ISBN: 0314275444
HOTEL,HOSPITALITY+TOURISM LAW
  • Year:
  • Edition:
  • Publisher:
  • Type:
  • ISBN13: 9781890871253
  • ISBN:
i>clicker student remote (Gen1): Radio Frequency...
  • Year: 2006
  • Edition: First
  • Publisher: W. H. Freeman
  • Type: Misc. Supplies
  • ISBN13: 9780716779391
  • ISBN: 0716779390