Complaint Management: The Heart of CRM

Complaint Management: The Heart of CRM

by Stauss, Bernd
  • List Price: $49.95
  • ISBN-10: 0324202644
  • ISBN-13: 9780324202649
  • Edition: 1st
  • Type: Hardcover
  • Publisher: South-Western Educational Pub

About The Book

Every company strives for increasing customer satisfaction and loyalty. But, without effective complaint management, it's only a matter of time before... Read more

FINDING THE BEST PRICES

Related Books

How to Think Like Leonardo da Vinci: Seven Steps to...
  • Year: 2000
  • Edition: Reissue
  • Publisher: Dell
  • Type: Paperback
  • ISBN13: 9780440508274
  • ISBN: 0440508274
Crucial Conversations Tools for Talking When Stakes Are...
  • Year:
  • Edition:
  • Publisher:
  • Type:
  • ISBN13: 9780071772204
  • ISBN:
Human Resource Management
  • Year: -0001
  • Edition: 1st
  • Publisher: Prentice Hall
  • Type: Hardcover
  • ISBN13: 9780131525320
  • ISBN: 0131525328