Complaint Management: The Heart of CRM

Complaint Management: The Heart of CRM

by Stauss, Bernd
  • List Price: $49.95
  • ISBN-10: 0324202644
  • ISBN-13: 9780324202649
  • Edition: 1st
  • Type: Hardcover
  • Publisher: South-Western Educational Pub

About The Book

Every company strives for increasing customer satisfaction and loyalty. But, without effective complaint management, it's only a matter of time before... Read more

FINDING THE BEST PRICES

Related Books

Customer Service: A Practical Approach (5th Edition)
  • Year: -0001
  • Edition: 5th
  • Publisher: Prentice Hall
  • Type: Paperback
  • ISBN13: 9780135064337
  • ISBN: 0135064333
i>clicker student remote (Gen1): Radio Frequency...
  • Year: 2006
  • Edition: First
  • Publisher: W. H. Freeman
  • Type: Misc. Supplies
  • ISBN13: 9780716779391
  • ISBN: 0716779390
Foundations of Lodging Management
  • Year: -0001
  • Edition: 2nd
  • Publisher: Pearson
  • Type: Hardcover
  • ISBN13: 9780132560894
  • ISBN: 0132560895