conceptual understanding of statistics and the real-world application of statistical methodology. Uses problem-scenario business examples to introduce techniques (over 200 examples use real companies). Chapters open with Statistics in Practice applications from the business world. Problem sets are divided into Methods, Applications, and Self-Test Exercises and includes hundreds of problems based on real data and/or quality-based examples. Unique Notes and Comments sections give students additional insights about statistical methodology and helpful hints on how to avoid common statistical mistakes. This text can be computer integrated at the discretion of the instructor. Output for analysis, based on Minitab, is included throughout the text where appropriate. Instruction for data analysis based on Excel and Minitab is included in appendices of appropriate chapters. Computer cases are also provided at the end of appropriate chapters, with data sets available on disk in Minitab, Excel, and Data Analyst formats.

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