topics and scores of sample documents and visuals. Its dedicated author team — with decades of combined academic and professional experience — has created a comprehensive reference tool for students and professionals alike. Always anticipating the needs of today’s writers, the ninth edition includes expanded coverage of audience and context, and reflects the impact that e-mail and technology have had on workplace communication. An integrated companion Web site works together with the text to offer expanded online resources with the same clarity and depth of instruction.

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