telling. Drawing on innovative research and contemporary theory, she describes what happens when one person's story becomes another person's source of inspiration, or when entitlement and empathy collide. The resulting analyses are wonderfully diverse, integrating narrative studies, sociolinguistics, communications, folklore, and ethnographic studies to examine the everyday, conversational stories told by cultural groups including Latinas, Jews, African Americans, Italians, and Puerto Ricans. Shuman offers a nuanced and clear theoretical perspective derived from the Frankfurt school, life history research, disability research, feminist studies, trauma studies, and cultural studies. Without compromising complexity, she makes narrative inquiry accessible to a broad population.

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