values of others. Fueled by the authors' conviction that "skills inform principles; principles inform skills," Interpersonal Communication: Relating to Others maintains a careful balance between theoretical and skills-oriented material. This book integrates an emphasis on diversity with theoretical and skills discussions. Examples are drawn from a variety of age and ethnic groups, and special boxes focus on gender and diversity issues. A chapter on intercultural communication supplements this integral material by relating it to the "other-oriented" approach. For anyone interested in improving their interpersonal communication, or understanding the topic better.

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