become successful managers. This book was written for readers who wish to understand the role of manager within human service agencies and who seek practical advice on how to perform effectively in such roles. It discusses those functions and tasks that managers at all levels-from supervisors to executive directors-perform to ensure the attainment of organizational goals. This edition is easy to read, conversational, and contains many new and revised examples, topics, and practical applications throughout. For anyone interested in social work administration, social work management, and administrative supervision.

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