Process Redesign: The Implementation Guide for Managers (Engineering Process Improvement Series)
by Arthur R. Tenner- List Price: $64.99
- ISBN-10: 0201633914
- ISBN-13: 9780201633917
- Edition: First Edition
- Type: Hardcover
- Publisher: Prentice Hall
About The Book
Reengineering and Total Quality Management promised dramatic improvements in profit, efficiency, and quality, but a number of TQM initiatives ended in... Read more
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