message across in today's workplace. This brief text incorporates a wealth of real-world documents and scenarios to help you understand key communication principles (Chapters 1-6) and then apply those principles to the most common types of professional documents, including e-mails, letters, memos, technical reports, proposals, progress reports, instructions, websites, and oral presentations (Chapters 7-12). Features: * Case studies contextualize documents and provide numerous examples of initial and final drafts to help you see how to plan, draft, and revise effectively in different situations * Quick Tips boxes and Guidelines summarize information crucial to workplace communication * Checklists review basic principles and help you ensure that your professional documents achieve your purpose * Exercises at the end of each chapter guide practice in the techniques outlined in the text * Appendixes contain a brief guide to grammar, punctuation, and usage; a style sheet for the most commonly used documentation systems; and an annotated report for study The companion website, www.oup.com/us/tebeaux, offers further resources for students and instructors: * For Students: chapter overviews; self-tests with immediate feedback; helpful links; key terms and concepts; downloadable versions of the checklists from the book; and a library of downloadable sample documents, including 30 with annotations highlighting purpose, audience, and design * For Instructors: an Instructor's Manual featuring chapter objectives, teaching strategies, workshop activities, writing projects, relevant links, worksheets, discussion questions, sample syllabi, downloadable sample documents, and downloadable PowerPoint files for use as lecture aids * The Instructor's Manual is also available in a CD version that includes a Test Bank

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