Various police management styles are addressed throughout, from traditional scientific management to the behavioral/systems approach to the human relations approach. Its chapters take a realistic look at operational problems that can occur within a police department and how a consultative, proactive management style can help solve and resolve them. Fully updated in this edition, its goal is to reveal how proactive management techniques and new technology are revolutionizing police management today. Some new features include: Includes new studies on female and gay and lesbian police officers Covers dispersed leadership as a new concept for managers Discusses new technologies being used in patrol operations Includes the latest developments in intelligence-based policing This book is used for training police supervisors and administrators and is required reading for civil service promotional examinations.

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