decisions in a dynamic health care environment. Used worldwide, this award-winning book is now offered in a revised seventh edition to reflect the many changes in health care and nursing. Targeted to both practicing nurses and those in management, this book provides the tools for using the skills presented in each chapter, case studies with a managers checklist, critical thinking questions, key terms, an easy-to-read format, and a link to online instruction. In the ever-changing health care environment, nurses have never needed this information more.

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