Service Management: Operations, Strategy, Information Technology w/Student CD

Service Management: Operations, Strategy, Information Technology w/Student CD

by James Fitzsimmons
  • List Price: $227.00
  • ISBN-10: 0077228499
  • ISBN-13: 9780077228491
  • Edition: 6th
  • Type: Hardcover
  • Publisher: McGraw-Hill/Irwin

About The Book

Balancing conceptual and applied coverage of all aspects of the management and operation of services, Service Management has maintained the position as... Read more

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