Service Management: Operations, Strategy, Information Technology

Service Management: Operations, Strategy, Information Technology

by Fitzsimmons, James A.
  • List Price: $169.76
  • ISBN-10: 0073403350
  • ISBN-13: 9780073403359
  • Edition: 7th
  • Type: Hardcover
  • Publisher: McGraw-Hill

About The Book

Balancing conceptual and applied coverage of all aspects of the management and operation of services, "Service Management" has maintained the position... Read more

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