continuing case studies and an emphasis on business improvement. The cases and examples show real applications of statistics relevant to today's business students. The authors motivate students by showing persuasively how the use of statistical techniques in support of business decision-making helps to improve business processes. A variety of computer centered examples and exercises, and a robust, technology-based ancillary package are designed to help students master this subject. Acknowledging the importance of spreadsheets and statistical software in their statistical instruction, the authors continue to integrate Excel and Minitab output throughout the text. In addition, a new enhanced version of MegaStat, an Excel add-in program designed to optimize Excel for statistical application, is available free on the Student CD. For students and instructors who want to explore statistical concepts from a graphical perspective, Visual Statistics is again available on the Student CD. New Business Improvement icons are integrated throughout the text to illustrate the ‘BI’ theme.

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