particular. The lead author is the Chief Technology Advisor for ProModel Corporation. The text is appropriate for use in both a graduate or undergraduate course in simulation in a Business, Engineering or Computer Science program, and as a self-study guide to simulation for practitioners in business and industry. The second edition of Simulation Using Promodel reflects the most recent version of the ProModel software available (version 6.0) and includes a new chapter and lab that provide deeper coverage of how random behavior is simulated and how output results are generated and evaluated. Additional examples, review questions, lab exercises and case study assignments have also been added to further enhance students’ learning experience. This text blends theory with practice presenting actual applications in business, services and manufacturing. General topics include simulation basics, planning, data collection and analysis, model building, model verification and validation, output analysis and experimental design. Additionally, this is the first simulation text that covers simulation optimization using modern techniques. For a practical emphasis, complete chapters are devoted to typical modeling issues encountered in manufacturing, material handling and service systems.

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