The Customer Service Solution: Managing Emotions, Trust, and Control to Win Your Customer’s Business

The Customer Service Solution: Managing Emotions, Trust, and Control to Win Your Customer’s Business

by Sriram Dasu
  • List Price: $28.00
  • ISBN-10: 0071809937
  • ISBN-13: 9780071809931
  • Edition: 1st
  • Type: Hardcover
  • Publisher: McGraw-Hill Education

About The Book

Understand Consumer Psychology to Drive Profits and Growth Want to know exactly what’s driving your customer's behavior? NOW YOU CAN! The Customer... Read more

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