Driven to Delight: Delivering World-Class Customer Experience the Mercedes-Benz Way

Driven to Delight: Delivering World-Class Customer Experience the Mercedes-Benz Way

by Michelli, Joseph
  • List Price: $27.00
  • ISBN-10: 007180630X
  • ISBN-13: 9780071806305
  • Edition: 1st
  • Type: Hardcover
  • Publisher: McGraw-Hill Education

About The Book

A Wall Street Journal bestsellerWhy are Mercedes-Benz customers so loyal and passionate?  Because the people at Mercedes-Benz are Driven to Delight In... Read more

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