CRM at the Speed of Light, Fourth Edition: Social CRM 2.0 Strategies, Tools, and Techniques for Engaging Your Customers

CRM at the Speed of Light, Fourth Edition: Social CRM 2.0 Strategies, Tools, and Techniques for Engaging Your Customers

by Paul Greenberg
  • List Price: $38.00
  • ISBN-10: 0071590455
  • ISBN-13: 9780071590457
  • Edition: 4th
  • Type: Hardcover
  • Publisher: McGraw-Hill Education

About The Book

Social CRM is critical to business success in today's hyper-connected environment. Customers' expectations are so great and their demands so empowered... Read more

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