
Crucial Conversations - Tools For Talking When Stakes Are High
by Kerry; Grenny, Joseph; Mcmillan, Ron; Switzler, Al; foreward- List Price: $16.95
- ISBN-10: 0071401946
- ISBN-13: 9780071401944
- Edition: N/A
- Type: Paperback
- Publisher: Mcgraw-hill Book Company
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