Industrial Engineering, Engineering Management, and Management departments. It provides a broad treatment of quality control by expanding on the traditional statistical process control content to include process definition, design, and improvement -- as well as control. It encourages a holistic view of a production system and its customers. The materials have been developed with both academic requirements and professional practice in mind. They allow an instructor to build a significant hands-on design project element into what sometimes turns into a descriptive initiative-by-initiative or tool-by-tool approach to instruction.

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