Customer Relationship Management, Second Edition
by Buttle, Francis- List Price: $70.95
- ISBN-10: 1856175227
- ISBN-13: 9781856175227
- Edition: 2nd
- Type: Paperback
- Publisher: taylor & francis
About The Book
This definitive textbook explains what CRM is, the benefits it delivers, the contexts in which it is used, how it can be implemented and how CRM... Read more
Related Books
- Year: 2009
- Edition: Illustrated
- Publisher: Last Gasp
- Type: Paperback
- ISBN13: 9780867196023
- ISBN: 0867196025
- Year: 2002
- Edition: First
- Publisher: The Guilford Press
- Type: Hardcover
- ISBN13: 9781572308091
- ISBN: 1572308095
- Year: -0001
- Edition: 4th
- Publisher: Routledge
- Type: Paperback
- ISBN13: 9780415880596
- ISBN: 0415880599