The Ultimate Question 2.0 (Revised and Expanded Edition): How Net Promoter Companies Thrive in a Customer-Driven World
by Reichheld, Fred- List Price: $35.00
- ISBN-10: 1422173356
- ISBN-13: 9781422173350
- Edition: Revised, Expanded
- Type: Hardcover
- Publisher: Harvard Business Review Press
About The Book
In the first edition of this landmark book, business loyalty guru Fred Reichheld revealed the question most critical to your company’s future: ?Would... Read more
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