Customer Tells: Delivering World-Class Customer Service by Reading Your Customer's Signs and Signals

Customer Tells: Delivering World-Class Customer Service by Reading Your Customer's Signs and Signals

by Martin L. Seldman
  • List Price: $19.95
  • ISBN-10: 1419596098
  • ISBN-13: 9781419596094
  • Edition: Original
  • Type: Paperback
  • Publisher: Kaplan Publishing

About The Book

What trait do championship poker players and world-class customer service professionals have in common? The ability to reliably read people.  Customer... Read more

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