Rethinking Utility Customer Care: Satisfying Your Always-Connected, Always-On Customers

Rethinking Utility Customer Care: Satisfying Your Always-Connected, Always-On Customers

by Todd W. Arnold
  • List Price: $69.00
  • ISBN-10: 0996136002
  • ISBN-13: 9780996136006
  • Edition: N/A
  • Type: Hardcover
  • Publisher: CS Week

About The Book

Is your customer care ready for our connected world? Ubiquitous digital communication has created a customer that's always connected, always on.... Read more

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