Delivering Knock Your Socks Off Service

Delivering Knock Your Socks Off Service

by Kristin Anderson
  • List Price: $18.95
  • ISBN-10: 1840374160
  • ISBN-13: 9780814479704
  • Edition: 2nd
  • Type: Paperback
  • Publisher: AMACOM

About The Book

Cancelled flights, damaged goods, botched bills, locked-up software -- these are the service screw-ups that leave customers angry, disgusted...and... Read more

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