Knock Your Socks Off Answers: Solving Customer Nightmares and Soothing Nightmare Customers

Knock Your Socks Off Answers: Solving Customer Nightmares and Soothing Nightmare Customers

by Kristin Anderson
  • List Price: $17.95
  • ISBN-10: 0814478840
  • ISBN-13: 9780814478844
  • Edition: 1st
  • Type: Paperback
  • Publisher: AMACOM

About The Book

This humorous sequel to "Delivering Knock Your Socks Off Service" shows customer service providers how to deliver superior service under fire and field... Read more

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