Fast Food, Fast Talk: Service Work and the Routinization of Everyday Life

Fast Food, Fast Talk: Service Work and the Routinization of Everyday Life

by Leidner, Robin
  • List Price: $31.95
  • ISBN-10: 0520085000
  • ISBN-13: 9780520085008
  • Edition: 1st
  • Type: Kindle Edition
  • Publisher: University of California Press

About The Book

Attending Hamburger University, Robin Leidner observes how McDonald's trains the managers of its fast-food restaurants to standardize every aspect of... Read more

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