Tourist Customer Service Satisfaction: An Encounter Approach (Advances in Tourism)

Tourist Customer Service Satisfaction: An Encounter Approach (Advances in Tourism)

by Francis P. Noe
  • List Price: $155.00
  • ISBN-10: 9780415578042
  • ISBN-13: 9780415578042
  • Edition: 1st
  • Type: Hardcover
  • Publisher: Routledge

About The Book

Customer satisfaction and loyalty in the tourism sector is highly dependent upon the behaviours of front-line service providers. Service is about... Read more

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