Customer Culture: How FedEx and Other Great Companies Put the Customer First Every Day

Customer Culture: How FedEx and Other Great Companies Put the Customer First Every Day

by Michael D. Basch
  • List Price: $13.99
  • ISBN-10: 0131303201
  • ISBN-13: 9780131303201
  • Edition: 1st
  • Type: Paperback
  • Publisher: FT Press

About The Book

Many people have written about creating customer-centered organizations. Michael Basch actually did it--better than anyone else. He was the co-founder... Read more

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