The Customer Service Training Tool Kit : 60 Training Activities for Customer Service Trainers

The Customer Service Training Tool Kit : 60 Training Activities for Customer Service Trainers

by Jeff Gee
  • List Price: $120.00
  • ISBN-10: 0079137733
  • ISBN-13: 9780079137739
  • Edition: 1st
  • Type: Hardcover
  • Publisher: McGraw-Hill Education

About The Book

Helps design and deliver a customer service training program. This book contains 60 activities that can be used 'as is' in short sessions or combined to... Read more

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