Service Management: Operations, Strategy, Information Technology with Student CD

Service Management: Operations, Strategy, Information Technology with Student CD

by Fitzsimmons, James A
  • List Price: $147.50
  • ISBN-10: 0073122580
  • ISBN-13: 9780073122588
  • Edition: 5th
  • Type: Hardcover
  • Publisher: McGraw-Hill/Irwin

About The Book

Balancing conceptual and applied coverage of all aspects of the management and operation of services, this book has maintained the position as market... Read more

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