Positively Outrageous Service: How to Delight and Astound Your Customers and Win Them for Life
by T. Scott Gross- List Price: $18.95
- ISBN-10: 0793188237
- ISBN-13: 9780793188239
- Edition: 2nd
- Type: Paperback
- Publisher: Kaplan Business
About The Book
In today's tough economy, cutting prices and providing good service aren't enough. To be truly successful, innovative businesspeople must learn the art... Read more
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