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Managing for Quality and Performance Excellence (with Student Web)

Managing for Quality and Performance Excellence (with Student Web)

by James R. Evans
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  • List Price:
  • $319.95
Edition:
8th
ISBN13:
9780324783209
ISBN:
0324783205
Publisher:
South-Western Cengage Learning
Type:
Hardcover

About The Book

Prepare for success in quality management today with this leading text that focuses on the fundamental principles of total quality and emphasizes... Read more

high-performance management practices, such as those reflected in the Baldrige Criteria. These authors are experienced leaders in the fields of performance management and quality. Look no further for the definitive resource for coverage of ISO 9000 certification, Six Sigma, and the U.S. Malcolm Baldrige National Quality Award standards. A wealth of current examples from leading organizations throughout the world reflects quality as they emphasize the practical aspects of the book's managerial focus and pertinent technical topics. You can efficiently prepare to become an ASQ Certified Quality Manager, as this edition covers most of the Body of Knowledge required for ASQ certification. It's everything you need, now and throughout your career, to ensure quality management success.

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Colleges & Classes Using This Book in the Past

Fall 2012

  • MGS 8760 (Georgia State University)
  • OPMT 4503 (Dalton State College)
  • OM 456 (George Mason University)
  • OM 5630 (CSU Stanislaus)
  • TM 314W (Eastern Michigan University)
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  • MM 0354 (Missouri Southern State University)
  • MGT 390 (University of South Alabama)
  • BUSN 6832 (University of Colorado (Denver))
  • MGMT 425 (CSU Fullerton)
  • MGMT 413 (CSU Long Beach)
  • MFGS 510 (Southern Illinois University Carbondale)
  • MGMT 450 (Clarion University)
  • QAS 511 (CSU Dominguez Hills)
  • EIN 6227 (University of Florida)
  • MGT 508 (DePaul University)
  • DSCI 5320 (University of North Texas)
  • TME 3213 (University of New Brunswick)
  • OIS 6420 (University of Utah)
  • BUS 456 (University of Idaho)
  • MANGT 541 (Kansas State University)
  • IEM 5113 (Oklahoma State University Tulsa)
  • BUSAD 364 (Modesto Junior College)
  • INEN 5316 (Lamar University)
  • MNET 420 (New Jersey Institute of Technology)
  • ENG_MGT 375 (Missouri University of Science and Technology)
  • EIN 4933 (University of South Florida (Tampa))
  • OM 455 (Western Illinois University)
  • EM 351 (Clarkson University)
  • OMIS 442 (Northern Illinois University)
  • BUS 372 (Stony Brook University (SUNY))
  • MGMT 421 (Fayetteville State University)
  • MGT 322 (DePaul University)
  • SCM 440 (Arizona State University)
  • BUS 462 (The College at Brockport (SUNY))
  • MGMT 650 (Clarion University)
  • QAS 518 (CSU Dominguez Hills)
  • MGMT 3626 (CSU East Bay)
  • HSA 3383 (University of North Florida)
  • IME 5080 (Western Michigan University)
  • IET 3356 (Southern Polytechnic State University)
  • STAT 456 (University of Idaho)
  • MANGT 541 (Kansas State University)
  • MGT 00 (Madonna University)
  • ISE 527 (University of Southern California)
  • TME 3213 (University of New Brunswick)
  • MGMT 4340 (Lamar University)
  • INEN 4315 (Lamar University)
  • 540 580 (Rutgers, the State University of New Jersey)
  • EIN 5174 (University of South Florida (Tampa))
  • TOM 401 (Cal Poly Pomona)
  • OM 351 (Clarkson University)

Spring 2012

  • MGMT 340 (College of Charleston)
  • QAS 518 (CSU Dominguez Hills)
  • AMS 371 (Western Kentucky University)
  • TM 490 (Central Connecticut State University)
  • OM 685 (Clarkson University)
  • OM 351 (Clarkson University)
  • EM 351 (Clarkson University)
  • MGMT 425 (CSU Fullerton)
  • MGMT 3626 (CSU East Bay)
  • MGMT 413 (CSU Long Beach)
  • MGT 363 (Grand Valley State University)
  • OPMT 3340 (University of Toledo)
  • IT 50800 (Purdue University)
  • MGMT 4340 (Lamar University)
  • MS 4363 (University of Texas at San Antonio)
  • MIS 44150 (Kent State University)
  • MGMT 525 (University of New Mexico)
  • HSA 3383 (University of North Florida)
  • TM 630 (Marshall University)
  • MM 0354 (Missouri Southern State University)
  • POM 440 (Oakland University)
  • QAL 101 (Pennsylvania College of Technology)
  • MGT 390 (University of South Alabama)
  • OPMT 4503 (Dalton State College)
  • TM 314W (Eastern Michigan University)
  • QAS 511 (CSU Dominguez Hills)
  • BUS 462 (The College at Brockport (SUNY))
  • MGT 543 (Central Michigan University)
  • MGO 632LEC (University at Buffalo (SUNY))
  • ES 572 (Clarkson University)
  • ISOM 341 (Loyola University Chicago)
  • MGT 322 (DePaul University)
  • SCM 440 (Arizona State University)
  • OM 5630 (CSU Stanislaus)
  • OLS 48400 (Indiana University (South Bend))
  • MGMT 439 (Virginia Commonwealth University)
  • INEN 4301 (Lamar University)
  • ESI 6224 (University of Central Florida)
  • MS 5453 (University of Texas at San Antonio)
  • MGMT 462 (University of New Mexico)
  • ENG_MGT 375 (Missouri University of Science and Technology)
  • MGMT 421 (Fayetteville State University)
  • MGMT 449 (Minnesota State University (Mankato))
  • OMIS 442 (Northern Illinois University)
  • POM 640 (Oakland University)
  • IT 50800 (Purdue University (Calumet))
  • BUS 372 (Stony Brook University (SUNY))
  • OMGT 5373 (University of Arkansas (Main Campus))

Fall 2011

  • DSCI 5320 (University of North Texas)
  • MGMT 677 (Virginia Commonwealth University)
  • BUS.ADM 311 (University of Wisconsin (Milwaukee))
  • HSA 3383 (University of North Florida)
  • AGNG 311 (University of Maryland (Baltimore County))
  • OMGT 5373 (University of Arkansas (Main Campus))
  • ISE 5124 (Virginia Tech (Virginia Polytechnic Institute and State University))
  • AT 50800 (Purdue University)
  • ODS 440 (Salem State University)
  • MNET 420 (New Jersey Institute of Technology)
  • IT 50800 (Indiana University - Purdue University Fort Wayne)
  • MGMT 4340 (Lamar University)
  • INEN 4315 (Lamar University)
  • IT 50800 (Purdue University (Calumet))
  • EIN 6227 (University of Florida)
  • MGT 322 (DePaul University)
  • MGMT 425 (CSU Fullerton)
  • RD 525 (Fairfield University)
  • ITEC 6600 (East Carolina University)
  • BUS 462 (The College at Brockport (SUNY))
  • QAL 101 (Pennsylvania College of Technology)
  • MM 0354 (Missouri Southern State University)
  • MET 45100 (Indiana University (Southeast))
  • TM 314 (Eastern Michigan University)
  • OM 5630 (CSU Stanislaus)
  • 540 580 (Rutgers, the State University of New Jersey)
  • OM 771 (University of Cincinnati)
  • MANGEMNT 769 (University of Wisconsin (Whitewater))
  • IM 641 (University of Southern Indiana)
  • MGMT 421 (Fayetteville State University)
  • DSCI 6440 (University of Colorado (Denver))
  • MGT 390 (University of South Alabama)
  • TOM 401 (Cal Poly Pomona)
  • OM 475 (University of Cincinnati)
  • IET 36400 (Purdue University North Central)
  • MIS 44150 (Kent State University)
  • SCM 330 (Wright State University)
  • INEN 5316 (Lamar University)
  • MGMT 374 (Ramapo College of New Jersey)
  • MGS 8760 (Georgia State University)
  • SCM 324 (Central Washington University)
  • MGMT 413 (CSU Long Beach)
  • MGMT 3626 (CSU East Bay)
  • ENG_MGT 375 (Missouri University of Science and Technology)
  • SCM 440 (Arizona State University)
  • QAS 511 (CSU Dominguez Hills)
  • OMIS 442 (Northern Illinois University)
  • MGMT 449 (Minnesota State University (Mankato))
  • OM 456 (George Mason University)
  • OPMT 4503 (Dalton State College)
  • QAS 518 (CSU Dominguez Hills)
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